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Effective Date: 12 April 2025
Reviewed annually every May
Rising Survivors CIC we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services, events, website, or community.
Rising Survivors CIC is a community interest company supporting women affected by childhood/developmental trauma. Our work is rooted in holistic healing, education, health and well-being coaching and peer support.
Website: www.risingsurvivorscic.org.uk
Registered in the UK as a CIC
We may collect and process the following data:
Name, email, address, phone number
Demographic information
Mental health support preferences or notes
Feedback and registration forms
IP addresses and usage data from our website
Images, testimonials (with consent)
Directly via registration, feedback or contact forms
Through online submissions and surveys
Automatically via website analytics tools (cookies, etc.)
To deliver trauma-informed services
To improve our offerings based on feedback
For safeguarding and legal obligations
To maintain communication (newsletters, updates)
Paper forms stored in a locked cabinet in a secure office
Digital records password-protected and securely backed up
Data retained for no longer than 3 years unless required legally
Only authorised Rising Survivors CIC staff, trained volunteers, or approved contractors have access to your data—and only for purposes outlined in this policy.
Under the UK GDPR and Data Protection Act 2018, you have the right to:
Access your data
Request correction or deletion
Withdraw consent at any time
Complain to the ICO if you believe your data is misused
Contact: enquiries@risingsurvivorscic.org.uk for data-related queries.
Last Updated: 12 April 2025
The content provided by Rising Survivors CIC, including on this website, social media, workshops, podcasts, or live events, is for educational and informational purposes only.
We do not offer licensed medical, psychological, or legal services. The information we share is not a substitute for professional diagnosis or treatment.
Please consult a qualified healthcare or legal provider before making changes that could affect your well-being, safety, or legal position.
Our peer support groups, coaching content, and trauma-informed workshops are designed to support personal growth, self-reflection, and healing. They are not a replacement for professional therapy or crisis support.
We strive for accurate, current, and uplifting content, but Rising Survivors CIC does not guarantee completeness, reliability, or timeliness of information.
Our website may contain links to external sites for your convenience. We are not responsible for the content or privacy policies of these third-party websites.
Engaging with our services, events, or content is voluntary. Rising Survivors CIC is not liable for any direct or indirect consequences of using the information or participating in our activities.
Effective Date: 12 April 2025
These Terms and Conditions govern your use of our website and engagement with our services, whether online or in person.
By accessing www.risingsurvivorscic.org.uk, attending our events, or joining our programs, you agree to abide by these terms. If you disagree, please do not use our services.
We work primarily with women aged 18+ who are survivors of childhood/developmental trauma. By engaging with us, you confirm that you meet our participation criteria unless otherwise agreed in writing.
You agree not to use our site for unlawful purposes or to harm others.
All content (text, logo, images) belongs to Rising Survivors CIC and cannot be reused without written permission.
You agree not to post abusive, threatening, or inappropriate content on any of our platforms.
You agree to provide accurate and necessary information during any registration process. Your personal data will be handled in accordance with our Privacy Policy.
We reserve the right to cancel events or withdraw services if necessary. Participants may be asked to leave sessions if their behaviour is unsafe or disruptive.
All original content produced by Rising Survivors CIC is our intellectual property. You may not reproduce, distribute, or use it for commercial purposes without permission.
We are not responsible for any physical, emotional, or financial outcomes that arise from participating in our services. Participation is at your discretion.
We may update these Terms and Conditions at any time. You will be informed of changes on our website. Continued use after changes means you accept them.
If you have questions about these Terms, email us at:
📧 enquiries@risingsurvivorscic.org.uk
Rising Survivors CIC
Reviewed: April 2025 | Review Due: April 2026
Rising Survivors CIC is committed to safeguarding the well-being and human rights of every individual who comes into contact with our services. This policy outlines our approach to protecting adults and young people at risk from abuse, harm, or exploitation, in line with UK safeguarding legislation.
This policy applies to:
All Rising Survivors CIC staff, directors, volunteers, facilitators, and peer supporters.
All service users, including women, mothers, and young people affected by trauma.
Any partner organisation or individuals working on our behalf.
We believe:
Everyone has the right to live free from abuse and harm.
We have a duty to act promptly and appropriately if safeguarding concerns arise.
Safeguarding is everyone’s responsibility.
We work with individuals who may be vulnerable due to trauma, mental health challenges, or life circumstances. Abuse can include:
Physical, emotional, or sexual abuse
Neglect or self-neglect
Financial exploitation
Psychological or coercive control
Discriminatory or institutional abuse
Create a safe, inclusive, respectful environment in all programmes and peer support sessions.
Carry out safeguarding checks where required (e.g., DBS checks for facilitators).
Provide safeguarding awareness training to all team members.
Respond to concerns or disclosures with sensitivity, professionalism, and urgency.
Report concerns to the appropriate safeguarding body or authority.
Keep safeguarding records confidential and securely stored.
Prioritise the voice, agency, and dignity of the person at risk.
If anyone has a safeguarding concern, they must immediately report it to the Designated Safeguarding Lead (DSL).
Current DSL: vivienne.green@risingsurvivorscic.org.uk
Rising Survivors CIC
Reviewed: April 2025 | Review Due: April 2026
Rising Survivors CIC is committed to providing a safe and healthy working and service environment for all staff, volunteers, service users, visitors, and partners. This includes physical spaces, digital sessions, workshops, and outreach work.
We will:
Identify and reduce health and safety risks in all our operations.
Ensure safe access to venues, rooms, and online platforms used in our work.
Provide basic training in health and safety to staff and volunteers.
Monitor well-being needs—especially trauma triggers, emotional regulation, and support.
Keep equipment, furniture, and supplies safe and accessible.
Ensure first aid is available at in-person sessions.
Encourage feedback and report all incidents, hazards, or near misses.
Everyone has a role to play. You must:
Take reasonable care of your own health and safety and that of others.
Report any risks, concerns, or injuries to the person responsible.
Use all equipment safely and appropriately.
Follow instructions, risk assessments, and safety guidelines during workshops, events, and outreach activities.
Be trauma-aware and support calm, inclusive environments.
Where appropriate, we will implement public health guidance and hygiene standards. This may include sanitising, mask use, ventilation, or remote options for vulnerable individuals.
All accidents, hazards or injuries must be logged in our Incident Report Book and shared with the appropriate lead (staff, director, or venue coordinator).
Rising Survivors CIC
Reviewed: April 2025 | Review Due: April 2026
At Rising Survivors CIC, we are deeply committed to creating a safe and trustworthy space. Confidentiality is essential to building safety, healing, and empowerment among the women and families we serve. This policy outlines how we protect the privacy of all personal and sensitive information shared with us.
This policy applies to:
All employees, volunteers, facilitators, and partners of Rising Survivors CIC
All programme participants, service users, and community members
We will:
Treat all personal information shared in confidence with respect, discretion, and sensitivity.
Only share information with explicit consent, unless legally required to do so (e.g., safeguarding concerns or serious risk of harm).
Secure all personal data both physically (locked cabinets) and digitally (password-protected files).
Avoid discussing service users’ information in open or public settings.
Maintain confidentiality within group sessions, with clear group agreements at the start.
Provide a safe space where women feel secure in sharing their stories and journeys.
We may have to break confidentiality if:
Someone is at risk of serious harm (including to themselves or others)
A child or vulnerable adult is at risk
A legal order or safeguarding agency requests disclosure
In such cases, information will be shared on a need-to-know basis only, and the individual will be informed where possible.
Rising Survivors CIC
For Peer Supporters, Programme Volunteers, and Event Helpers
Welcome to our healing circle. As a volunteer, you are a vital part of our mission to support women healing from childhood/developmental trauma. This agreement sets out what you can expect from us — and what we hope from you.
Clear role description and expectations
Induction and support in your role
Access to well-being and reflective support where needed
A safe, inclusive, and empowering environment
Reimbursement for pre-approved travel or agreed expenses
Recognition, appreciation, and opportunities for growth
Show up with care, compassion, and consistency
Respect confidentiality and boundaries
Communicate if you are unable to attend a session
Honour your commitment and give reasonable notice if you wish to step down
Participate in reflection sessions or team check-ins where applicable
Speak up if you witness or experience something that doesn’t feel right
This is a mutual understanding, not a contract of employment. Either party may withdraw at any time, ideally with prior communication and closure.
Signed:
Volunteer: ________________________
Date: __________
On behalf of Rising Survivors CIC: ____________________
Date: __________
Rising Survivors CIC – Programmes, Events & Media Content
We occasionally capture photos, videos, or written content from our programmes and events to celebrate success, raise awareness, and inspire others through the healing journey. We are committed to using this content with care and respect.
Please tick all that apply:
☐ I give permission for photographs of me to be used
☐ I give permission for video footage of me to be used
☐ I give permission for quotes or written feedback I share to be used anonymously
☐ I do NOT want any images or media of me to be used
These may appear in:
Our website and social media
Printed materials (leaflets, reports, posters)
Online campaigns or funding applications
Press releases or event promotions
We will never share content that feels inappropriate, triggering, or unsafe. You may withdraw consent at any time by contacting us at: [insert email/contact name]
Signed:
Name: ________________________
Signature: ____________________
Date: __________